Refund policy

Return and Refund Policy

Everything we make is made to order, so it’s a final sale. We totally get that sometimes things don’t arrive exactly as expected. 

If you get the wrong item or something’s not quite right, shoot us an email with your order number and some photos of the problem. The clearer the photos, the better we can sort it out for you. Please take a good look at your order when it arrives and let us know right away if anything’s wrong. We want to make things right as quickly as possible!

Go to our contact page and fill out the contact form with your Name, Email, Order number and the issue with your order.

https://embroidereddadhats.com/pages/contact-us

Updated: 01/04/2026