FAQ's
When will I get my order?
Domestic Shipping
First Class Mail orders are delivered in 5-7 business days.
Priority Mail orders are delivered in 3-4 business days.
International Shipping
First Class International orders are delivered in 10-23 business days. Customs or import fees may apply.
All processed orders will receive tracking information via email. Need to track your order? Use our chat on the bottom right of our site!
How can I cancel my order?
Orders can be cancelled before the shipment has been processed. Please email us immediately with your order number and reason for cancellation.
How can I make a return?
Each item is made to order and are final sale. If you receive a defective item please email us with your order number and photos of the item to have it returned or exchanged.
What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express, PayPal, Amazon Pay, Google Pay and Apple Pay. All orders are processed securely by Shopify.
What do you do with my personal information?
We take privacy very serious and do not sell your personal information. Data collected by our website are strictly for processing orders, customer support, improving our webstore experience and advertising our products/promotions. Please contact us for any questions or concerns.
How can I contact you?
Email us at hi@embroidereddadhats.com or use our contact form here.